I explore how the affordances of technologies mediate the intricacies of language, social action, and culture. I work in the Human Experience and Design group at Microsoft Research, Cambridge UK.
I've written about technologized interaction in contexts such as video calling and video messaging in personal relationships, ambient audio technologies to support independent living, IRC openings and non-responses, social media in the workplace, crisis memes, and error mascots. I am currently interested in social device ecologies and engineering culture. I am on the Editorial Board of the Oxford Research Encyclopaedia of Communication.
I am also a passionate advocate for digital access, freedom, and privacy.
Ping-ponging around the planet. Now living in a place where May takes place in June.
You might find me at Zumba, Lindy Hop, Aikido, cross-country skiing, or at the legitimate theatre.
For when you need that little bit extra.
Rintel, S., Harper, R., and O’Hara, K. (2016). The tyranny of the everyday in mobile video messaging. In Proceedings of the 34th Annual ACM Conference on Human Factors in Computing Systems (CHI ’16). ACM, New York, NY, USA. DOI: 10.1145/2858036.2858.42 This paper reports on how asynchronous mobile video messaging presents users with a challenge to doing ‘being[…]
Chattopadhyay, D., O’Hara, K., Rintel, S. and Rädle, R. (2016). Office Social: Presentation Interactivity for Nearby Devices. In Proceedings of the 34th Annual ACM Conference on Human Factors in Computing Systems (CHI ’16). ACM, New York, NY, USA. DOI: 10.1145/2858036.2858337 Slide presentations have long been stuck in a one-to-many paradigm, limiting audience engagement. Based on the concept[…]
Rintel, S., Angus, D., & Fitzgerald, R. (2015). Ripples of mediatization: Social media and the exposure of the pool interview. Discourse, Context & Media. DOI: 10/1016/j.dcm.2015.10.003 During the 2011 UK public sector protests, controversy ignited over the “Miliband Loop”, an unedited video from a pool interview showing Labour leader Ed Miliband to have provided largely[…]
Rintel, S., O’Hara, K. Yeganeh, B.R., Rädle, R. (2015). Ad hoc adaptability in video-calling. Position paper for Workshop on Interacting with Multi-Device Ecologies in the Wild. ITS’2015. In this position paper we explore ad hoc adaptability across devices in video-calling. We note the current difficulty of even simple combinations, discuss design issues, briefly report on a study of[…]
Rintel, S. (2015). Conversation Analysis of Video-Mediated Communication: Interactional Repair of Distortion in Long-Distance Couples’ Video Calls. Sage Research Methods. DOI: http://dx.doi.org/10.4135/9781473947481. Ethnomethodology and the related fields of Conversation Analysis and Membership Categorisation Analysis investigate how the local production of practical, social understandings is a situated achievement. This is typically undertaken through a close analysis[…]
Fitzgerald, R., & Rintel, S. (2016). Reorienting categories as a members’ phenomena. Pp. 181-193. In C. Tileagă & E. Stokoe (Eds.). Discursive psychology: Classic and contemporary studies. London: Routledge. Abstract Edwards’ paper, ‘Categories are for talking’ (1991), is a critical dissection of the static role of categories as conceived in traditional Cognitive Psychology and the then-recent[…]
Baharin, H., Viller, S., & Rintel, S. (2015). SonicAIR: Supporting independent living with reciprocal ambient audio awareness. ACM Transactions on Computer-Human Interaction, 22, 4, Article 18, 1-23. DOI= http://dx.doi.org/10.1145/2754165. Abstract Sonic Atomic Interaction Radio (SonicAIR) is an ambient awareness technology probe designed to explore how connecting the soundscapes of friends or family members might reduce the isolation of[…]
[PDF: 15 April 2015] Updated 15 April 2015 to include new applications and revise the format. As part of my research into how Skype Qik is being used in the wild, I’ve been looking into the larger space of social mobile video. The ‘infographic’ above (for want of a better term) is a first and very[…]
Rintel, S., Harper, R., Watson, R., and O’Hara, K. (2015). ‘Me For You’: Lessons About Everyday Video Messaging From Skype Qik. Workshop on Everyday Telepresence: Emerging Practices and Future Research Directions. In this position paper we outline the opportunities and challenges of pure asynchronous video messaging as an everyday utility. We recruited 53 users to try Skype[…]
Rintel, S. (2015). Omnirelevance in technologized interaction: Couples coping with video calling distortions. Pp. 123-150 in R. Fitzgerald & W. Housley (Eds.). Membership categorization analysis: Studies of social knowledge in action. London: Sage. | Format: Draft PDF Abstract The concept of omnirelevance in Membership Categorisation Analysis refers to participants invoking categories that reflexively treat the understanding of particular interactional moments[…]