“It’s using the right tools for the task – that’s the problem,” Dr Rintel said.
“Email is used because it’s convenient and everyone’s got it, so it’s the lowest common denominator, but there’s so many more tools that are more appropriate for each given task.”
“…companies around the world were tackling inbox management, completely eliminating internal emails and using micro-blogging, scheduling and instant messaging platforms instead.”
Read more at Walter, S. (2012, February 14). You’ve got mail, lots of it. Sydney Morning Herald, ITPro (Online).
See also my previous comments about email.
A suggested list of tools for tasks that should be moved out of email (all free – at least for now):
- Need real-time chat that is secure and limited to your organisation? Try Yammer: The Enterprise Social Network (https://www.yammer.com/)
- Scheduling a meeting? Try a schedule poll e.g. Doodle (http://doodle.com/) or Tungle (http://www.tungle.me/)
- Planning an event? Try a wiki e.g. PBWorks (http://pbworks.com/) or a collaborative document writer e.g. Google Docs (https://docs.google.com/)
- Collaborating on a document, spreadsheet, or presentation: Try Google Docs (https://docs.google.com/) or Zoho (http://www.zoho.com/)
- Sharing files of any sort? Try cloud storage e.g. Dropbox (http://www.dropbox.com/), Box (http://box.com/) or Bitcasa (http://www.bitcasa.com/). I also use the paid service SugarSync (https://www.sugarsync.com/)
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