I commented in the Canberra Times on the ACT Police conducting a public Q&A forum via Twitter. I said that:
“[…] police PR is very difficult given we typically interact with the police only in times of trouble/crisis, so I’d say this was rather successful.”
“Answers to more difficult questions got ‘well it’s complicated’ responses,” he said.
“That’s probably a smart tactic for the medium. You can’t get into the complexities in 140 characters. The best you can do is link to more detailed pages.”
Read more at:
Belot, H. (2014, March 24). ACT police take to Twitter to answer Canberrans’ questions. Canberra Times.