ACT Police Twitter Forum

canberratimesI commented in the Canberra Times on the ACT Police conducting a public Q&A forum via Twitter. I said that:

“[…] police PR is very difficult given we typically interact with the police only in times of trouble/crisis, so I’d say this was rather successful.”

“Answers to more difficult questions got ‘well it’s complicated’ responses,” he said.

“That’s probably a smart tactic for the medium. You can’t get into the complexities in 140 characters. The best you can do is link to more detailed pages.”

Read more at:

Belot, H. (2014, March 24). ACT police take to Twitter to answer Canberrans’ questions. Canberra Times.


Harrison, J., Rintel, S., & Mitchell, E.K. (2014). Social Media in Australia. Pp. 589-627 in C. Litang  & M.H. Prosser (Eds.). Social Media in Asia. Doerzbach, Germany: Dignity Press.