Conversation Analysis of Video-Mediated Communication

jetsons-SageRintel, S. (2015).  Conversation Analysis of Video-Mediated Communication: Interactional Repair of Distortion in Long-Distance Couples’ Video Calls. Sage Research Methods. DOI:

Ethnomethodology and the related fields of Conversation Analysis and Membership Categorisation Analysis investigate how the local production of practical, social understandings is a situated achievement. This is typically undertaken through a close analysis of video or audio of naturally-occurring activities, with the aid of transcripts to pin down precise sequences of actions. This exemplar illustrates how this approach can be used to explore interaction via technology, in this case video-mediated communication.