Email Overload Redux

I commented on 612 ABC Brisbane Drive radio about email overload in a segment titled Email: Do you love it or loathe it?


Source: Ángel Antonito Acosta Roa - Wikimedia Commons -

Source: Ángel Antonito Acosta Roa – Wikimedia Commons

I once again argued that the reason we are in a state of email overload is that we are using email for too many tasks instead of fitting the tool to the task. I also made a point, taken from my friend David King at Vue Consulting, that email should be something we control, not that controls us. The best things we can do to control email are to handle each email only once and to turn off notifications, so that we choose when to see it.

Hear the full interview with Tim Cox at Ruisse, E. (2013, March 27). Email: Do you love it or loathe it? 612 ABC Drive (Online).

See also my previous comments about email, including a list of tools for tasks that should be moved out of email.



Managing email: Use the right tool for the task

I commented in the Sydney Morning Herald about email overload. The article was also republished by Polar Sky Consulting.

Source: Michele Mossop – Sydney Morning Herald

“It’s using the right tools for the task – that’s the problem,” Dr Rintel said.

“Email is used because it’s convenient and everyone’s got it, so it’s the lowest common denominator, but there’s so many more tools that are more appropriate for each given task.”

“…companies around the world were tackling inbox management, completely eliminating internal emails and using micro-blogging, scheduling and instant messaging platforms instead.”

Read more at Walter, S. (2012, February 14). You’ve got mail, lots of itSydney Morning Herald, ITPro (Online).

See also my previous comments about email.

A suggested list of tools for tasks that should be moved out of email (all free – at least for now):

Story also “syndicated” in:

Instant links alter world in every way

I commented in The Courier Mail about the general interactional effects of communication technologies on society.

Schefe, Y. (2011, July 23-24). Instant links alter world in every way. The Courier Mail, Headstart pp. 63-64.

“Dr Sean Rintel, a lecturer in communication technology at the University of Queensland who specialises in computer-mediated communication, says the key difference between the pre and post-internet eras is the plethora of ways we have to communicate now, as opposed to the limited options we had decades ago.”

The Courier Mail | The Sunday Mail

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