An Equal Seat at the Table: Exploring Videoconferencing with Shared Spatial Context combined with 3D Video Representations

Authors: Tom Cashman, Tim Hutton, Martin de La Gorce, Tibor Takács, Antonio Criminisi, Milica Ðorđević, Goran Dubajić, Ðorđe Marjanović, Milena Okošanović, Vukašin Ranković, Ivan Razumenić, Bojan Roško, Teo Šarkić, Marko Skakun, Miloš Stojanović, Nikola Veličković, Predrag Jovanović, Payod Panda, Lev Tankelevitch, Sean Rintel
Venue: CHI EA 2024

AThe study

Within-subjects experiment with 48 colleagues at a global technology company, in 8 groups of 6. Each group used all three interfaces in the same order, holding a short decision discussion and answering a survey in each.

People appeared asSeated inLooking aroundEnd of session Video gridall 48 people Flat webcam video A grid of video tiles A fixed grid view End of session: recorded 3D demonstrationHigher quality 3D video, compared with the three live interfaces 3D video roomall 48 people Live 3D video One virtual room around a table Turned the view with arrow keys Flat video roomall 48 people Flat webcam video One virtual room around a table Turned the view with arrow keys

BThe system

  1. Film with one webcamEach person sits at their own PC with one ordinary webcam.
  2. Predict depthFor each frame, a neural network finds the face, predicts every pixel's depth and separates the person from the background.
  3. Rebuild in 3DColour and depth are streamed to the others, whose computers turn them into a live 3D figure.
  4. Sit at one tableEach person sees a first-person view of a virtual room, with everyone seated around a hexagonal table.
  5. Turn to lookArrow keys turn a person's view left or right, and the others see that person's figure turn too.

Audio is spatial, through stereo headphones. Parts of the body the camera cannot see are filled with a stylised projector effect.

CWhat changed

Shared space and attentioneach virtual room compared with the video grid

  • ↑3D video room: people reported a stronger sense of shared space than in the grid.Self-reported on 5-point scales. The flat video room also beat the grid on every shared space item. 3D video added only a sense that people took up physical space.
  • ↑3D video room: people reported knowing better when others were looking at them.Self-reported. The flat video room also beat the grid. Flat and 3D video did not differ reliably, though some comments favoured 3D.
  • ↑3D video room: people reported fewer awkward pauses than in the grid.Self-reported. The flat video room also had fewer. Other ratings of conversation flow did not differ reliably.
  • –3D video room: people reported feeling about as present with others as in the grid.Self-reported. No reliable difference across the three interfaces, p = 0.759.

Comfort and preferencehow each interface felt to use, and which people chose

  • ↓3D video room: people rated it less comfortable than the grid.Self-reported. The flat video room was also rated less comfortable. In both rooms people saw only a few others at once, and live 3D video flickered.
  • Video grid: 26 of 48 people preferred it overall, often as more fitting for business.The flat video room came second with 13 people and the 3D video room third with 9. Interfaces came in a fixed order, so results need caution.
  • 3D video room: people did not prefer live 3D video over flat video in the room.People preferred a higher quality recorded 3D demonstration over all three live interfaces. The authors suggest video quality is what holds 3D video back.

↑ better than in the video grid ↓ worse – no reliable difference

DKey takeaway

Live 3D video of each person, seated around one virtual table, can bring spatiality to fully remote video meetings, showing who is attending to whom. People may prefer it when the video is clear and looking around is easy.

Made for this site with AI assistance from the verified research brief. It is not the paper's own figure.

Abstract

Work video meetings in the traditional grid interface have inclusion,effectiveness, and fatigue problems, due in part to the difficulty ofdirecting or communicating attention. Virtual 3D meeting spaceshave value, but representing people in them is a challenge. Avatarsface resistance, and 2D video is limited to near-frontal views, constraining the spatial layout. We present a novel experimental systemfor virtual meeting rooms that predicts 3D video of users in real-time from a standard webcam, positions them in a shared 3D space,and renders a controllable first-person view. We report study results comparing this system to a traditional grid, and to 2D videoof people in the same 3D space. While spatial layouts fared better in terms of attention and co-presence, the traditional grid wasmore comfortable and professional. This is likely due to unsettled3D design, the need for manual control, and a preference for thefamiliar.

Research brief

By Tom Cashman, Tim Hutton, Martin de La Gorce, Tibor Takács, Antonio Criminisi, Milica Ðorđević, Goran Dubajić, Ðorđe Marjanović, Milena Okošanović, Vukašin Ranković, Ivan Razumenić, Bojan Roško, Teo Šarkić, Marko Skakun, Miloš Stojanović, Nikola Veličković, Predrag Jovanović, Payod Panda, Lev Tankelevitch, and Sean Rintel.

Takeaway: Video meetings can convey attention better with shared space. Seated around one virtual table as live 3D video, people scored higher than in a grid on shared space and attention. Yet most preferred the familiar grid, likely because the 3D design was unsettled and needed manual control.

Why this matters

What was known
Grid video meetings make it hard to direct and communicate attention, and virtual 3D meeting spaces that could help struggle to represent the people in them. Avatars face resistance, and 2D video is limited to near-frontal views, constraining the spatial layout. (Abstract, p. 1)
What this paper adds
Earlier spatial meeting systems used flat video cutouts, avatars or special hardware. We turn each person into live 3D video from one standard webcam and seat everyone in a shared virtual room. We then test it in group meetings against flat video in the same room and a standard grid. Views can be rendered in real-time from a wide range of viewpoints for many-to-many communication. (§1, p. 1)
Who it matters to
Designers and researchers of videoconferencing and virtual meeting spaces, for whom the authors see a payoff despite the mixed results: live 3D video in virtual meeting spaces holds great potential for reducing fatigue and improving inclusion and effectiveness in remote meetings (§1, p. 2)

Research questions

Method and data

Design
Within-subjects experiment with three conditions: (A) a traditional 2D videoconferencing grid, (B) 3D video of each person in a shared 3D room, and (C) 2D video of each person in the same room. In each condition groups counted from 1 to 20 in turn, then held a five minute decision-making discussion, then completed a survey. Sessions ended with a recorded demonstration of higher-quality 3D video.
Prototype
A videoconferencing system that runs on a standard PC with one ordinary webcam. For each webcam frame it finds the user's face, and a neural network predicts the depth of every pixel and separates the person from the background. The colour and depth are streamed to the others, whose computers turn them into a live 3D figure. Each person sees a first-person view of a simple virtual room with everyone seated around a hexagonal table, and turns their view left or right with the arrow keys. The others see their figure turn too. Audio is spatial, through stereo headphones, and parts of the body the camera cannot see are filled with a stylised 'projector' effect. It is built with WebRTC streaming and the Unity engine, and runs at almost 30 frames per second on a high-end graphics card. It was compared with a standard video grid and with flat 2D video placed in the same room.
Four panels: a person at a desk with an ordinary webcam, and first-person views of a virtual meeting space where colleagues appear as 3D video figures around them.
Figure 1: Our prototype videoconferencing system predicts 3D geometry corresponding to each user's regular camera feed, and positions all users in a coherent 3D virtual space that is rendered from a first-person perspective. Note: We obtained explicit permission from colleagues who were not study participants to include their images in this paper, because showing relative mutual orientation of the 3D representations in the prototypes is crucial to understanding the research. From the paper, Figure 1, p. 2.
Setting
One-hour experimental sessions at a global technology company, each participant at their own PC and webcam.
Participants / data
48 participants (37 males and 11 females) in 8 groups of 6.
Duration
One-hour sessions.
Analysis
Survey items (5-point Likert scale) compared between conditions with Kruskal-Wallis tests and pairwise Wilcoxon rank-sum follow-ups, treated as independent samples. Illustrated with participants' open-text comments.

Findings

Questions this paper answers

Why might video meetings need a sense of shared space?
In person, space is a resource for talk. Where people sit and face shows who is attending to whom and who may speak next. One shared virtual table restored some of this, helping people tell who was looking at whom, with fewer awkward pauses than a grid. (See §5, p. 5; §5, p. 5; §5, p. 5.)
Do people prefer 3D video meeting rooms to the normal video grid?
Not yet. In group meetings, most people preferred the familiar grid, finding it more comfortable, less distracting and more businesslike. Having to turn their view to see others, and artifacts in the live 3D video, counted against the shared room. (See §5, p. 5; §5, pp. 6–7.)
Is 3D video of people better than flat video in a virtual meeting room?
Only for the sense that people took up physical space, and flat video was rated more business-appropriate. On conversational factors the two were judged similarly, and more people preferred flat video. A higher-quality recorded 3D demonstration was preferred over everything, so 3D video quality seems to be the limit. (See §5, p. 5; §5, p. 5.)
Can an ordinary webcam produce live 3D video of a person?
Yes, roughly. In each webcam frame, a neural network predicts depth and separates the person from the background. This let us stream live 3D video for many-to-many meetings on a standard PC. But people noticed flicker and artifacts, especially when they saw a person from the side. (See §5, p. 5; §5, p. 5.)

Quantitative results

MeasureResultWhere
Shared understanding of who was next to whom, effect of conditionH = 89.41, p < 0.001§5, pp. 4–5
Knowing when others were looking at me, effect of conditionH = 37.6, p < 0.001§5, p. 5
Awkward pauses, effect of conditionH = 14.14, p = 0.001§5, p. 5
Felt present with the other people, effect of conditionp = 0.759 (no significant effect)§5, p. 5
Comfortable meeting experience, effect of condition (grid better)H = 30.38, p < 0.001§5, p. 5
Overall preference: grid / 2D video in 3D space / 3D video in 3D space26 people [54%] / 13 people [27%] / 9 people [18%]§5, pp. 5–6

Contributions and implications

Limitations

›

Concepts

Spatiality
The paper's opening premise, and what grid interfaces take away: Space is not just where we talk, it's also a part of talk. (§1, p. 1)
Hypergaze and flattening
A term from Bailenson's account of video-call fatigue, summarised here as one problem of the video grid: Hypergaze and flattening [2] are the subjective configuration of all meetings as presentations, leaving users feeling stared at and where people look as not representing true focus of attention. (§2, p. 2)
3D video from a single webcam
Each person becomes live 3D geometry that can be viewed from many angles, using one ordinary webcam. The key step, for each frame: pass the ROI to a feedforward convolutional neural network (CNN) that predicts depth for each image pixel, as well as a segmentation of the ROI into foreground and background regions (§3, p. 3)
User-controlled first-person view
Each participant turns their view with the arrow keys, and their rendered orientation turns for everyone else too, signalling where they are looking. (§3, p. 4)

Figures

Confidence-interval bars for each survey statement across three conditions. The 2D grid scores lower on shared space and knowing who is looking, and higher on comfort and business appropriateness, than the two 3D-space conditions.
Figure 4: 95% confidence intervals for the mean score of participant agreement with the statements listed. Each of the 48 participants completed a survey immediately after completing a task in each of the three conditions, and reported their agreement with the statements using a 5-point Likert scale. The three last statements are shown separately to aid interpretation, as agreement to these statements is associated with a negative meeting experience. From the paper, Fig. 4, p. 6.
Four panels: a person at a desk with an ordinary webcam, and first-person views of a virtual meeting space where colleagues appear as 3D video figures around them.
Figure 1: Our prototype videoconferencing system predicts 3D geometry corresponding to each user's regular camera feed, and positions all users in a coherent 3D virtual space that is rendered from a first-person perspective. Note: We obtained explicit permission from colleagues who were not study participants to include their images in this paper, because showing relative mutual orientation of the 3D representations in the prototypes is crucial to understanding the research. From the paper, Figure 1, p. 2.

How to cite

Tom Cashman, Tim Hutton, Martin de La Gorce, Tibor Takács, Antonio Criminisi, Milica Ðorđević, Goran Dubajić, Ðorđe Marjanović, Milena Okošanović, Vukašin Ranković, Ivan Razumenić, Bojan Roško, Teo Šarkić, Marko Skakun, Miloš Stojanović, Nikola Veličković, Predrag Jovanović, Payod Panda, Lev Tankelevitch, and Sean Rintel. 2024. An Equal Seat at the Table: Exploring Videoconferencing with Shared Spatial Context combined with 3D Video Representations. CHI EA 2024. https://doi.org/10.1145/3613905.3650903

This brief was prepared with AI assistance and published by Sean Rintel. It is not the authors' published text. Page numbers refer to this PDF.

BibTeX

@inproceedings{cashman2024an,
author = {Cashman, Tom and Hutton, Tim and de La Gorce, Martin and Takács, Tibor and Criminisi, Antonio and Ðorđević, Milica and Dubajić, Goran and Marjanović, Ðorđe and Okošanović, Milena and Ranković, Vukašin and Razumenić, Ivan and Roško, Bojan and Šarkić, Teo and Skakun, Marko and Stojanović, Miloš and Veličković, Nikola and Jovanović, Predrag and Panda, Payod and Tankelevitch, Lev and Rintel, Sean},
title = {An Equal Seat at the Table: Exploring Videoconferencing with Shared Spatial Context combined with 3D Video Representations},
booktitle = {CHI EA 2024},
year = {2024},
month = {May},
publisher = {ACM},
url = {https://doi.org/10.1145/3613905.3650903},
doi = {10.1145/3613905.3650903},
}